Returns for Change of Mind
For hygiene reasons, we do not accept returns of intimate apparel for change of mind, including a change in style or size preference. Please review the product details, package options, and Size Guide before placing your order.
Defective or Incorrect Items
If you receive a defective item or an item that does not match your order, please contact us. Once the issue is confirmed, we will arrange for a replacement to be sent.
How to Request a Replacement
Use our Contact Us form and include your order number, the item affected, and a description of the problem.
Please contact us before sending any item back so we can provide instructions for your case.
Your Consumer Rights
This policy does not limit any rights or remedies you may have under applicable consumer protection laws.